Privacy Policy

Shocard Worldwide LLC ("Shocard," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shocardww.com (the "Site") or engage our services.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Information you provide directly:

• Contact information such as your name, email address, phone number, and business name when you fill out our contact or inquiry forms
• Business information provided during client onboarding or service engagement
• Communications you send to us via email or other channels

Information collected automatically:

• Log data including your IP address, browser type, pages visited, and time spent on pages
• Device information such as device type and operating system
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Communicate with you about your account or engagement, including sending service-related notices
• Improve and optimize our Site and services
• Send marketing communications where you have opted in or where permitted by applicable law
• Comply with legal obligations and enforce our agreements
• Detect and prevent fraud or other harmful activity

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us in operating our Site and delivering our services (e.g., email platforms, CRM tools, payment processors). These parties are contractually obligated to protect your information.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal compliance: When required by law, court order, or governmental authority.

SMS Messaging: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

4. Client Data

As part of delivering marketing services to clients, we may process data on behalf of our clients, including customer contact lists. In these cases, Shocard acts as a data processor under applicable law, and the client remains responsible for the lawfulness of that data. We process such data only as directed by the client and as set forth in the applicable Service Agreement.

Clients are responsible for ensuring their contact lists comply with applicable email and privacy laws, including CAN-SPAM, TCPA, and GDPR where applicable.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device. We use:

• Essential cookies: Required for basic Site functionality
• Analytics cookies: Help us understand how visitors interact with our Site (e.g., pages viewed, traffic sources)

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our business records, or as required by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• The right to access, correct, or delete your personal information
• The right to opt out of marketing communications (unsubscribe links are included in all marketing emails)
• The right to request restriction or portability of your data

To exercise any of these rights, contact us at info@shocardww.com. We will respond to your request within a reasonable timeframe consistent with applicable law.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

12. SMS Communications

When you opt in to receive SMS text messages from Shocard Worldwide, you may receive the following types of messages:

• Transactional messages related to your inquiry or engagement with our services (e.g., appointment confirmations, follow-up notifications)
• Promotional messages about our services, offers, or updates, if you have separately opted in to marketing communications

Message frequency: Message frequency varies based on your activity and preferences.

Message and data rates: Message and data rates may apply depending on your mobile carrier plan.

Opt-out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further SMS messages will be sent. To re-subscribe, text START to the same number.

Help: Reply HELP for assistance, or contact us at info@shocardww.com.

Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Shocard Worldwide LLC
info@shocardww.com